Hawai’i – Home Energy Assistance Program (H-HEAP)

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**Applications will NOT be accepted via email**
All applications must be dropped off in person at any of the MEO office locations (Wailuku, Hana, Lanai, Molokai), sent via mail (postmarked by June 30, 2024), or dropped off at the Wailuku Office by June 30, 2024

This program is 100% federally funded for a total of $52,860

If you need help paying your home energy bill we can help!

H-HEAP Application Instructions


The Hawai’i Home Energy Assistance Program (H-HEAP) provides heating and cooling to needy Hawaii households by assisting with one-time payments toward their utility bill (electric or gas) in two ways:

  • Energy Crisis Intervention (ECI) – a crisis program to assist households that are on the verge or have had their utility service terminated.
  • Energy Credit (EC) – non-crisis program to assist households with heating and/or cooling of their residences with bill payment. This program has a limited application period, June only.  Application periods are announced via the Hawaiian Electric Newsletter, Ho`oku`i, and on your Hawaii Gas bill each year.

Eligibility Requirements:

  • Household members must be U.S. citizens or Lawful Permanent Residents.
  • All adults must sign the application and provide a picture ID.
  • All household members older than one year old must provide a Social Security number.
  • You must be a resident of the state of Hawaii and have a place of residence.
  • You must be responsible for an electric bill and/or gas bill.
  • Your income must be below 150% of the Federal Poverty Level.
  • Households with a TANF, SSI or SNAP recipient may be eligible for an income exemption.

2024 H-HEAP Annual Income Limits- Income limits are set to the maximum allowed under the federal LIHEAP Policy

Be sure to provide the following documents with the signed application:

  • Current bill and/or disconnect notice for Electric or Gas. (If the utility subscriber is not the applicant and the subscriber does not live in the home, then they must sign a required form and provide a picture ID.)
  • Proof of residence – provide a document other than the utility bill that shows your current address. Examples include a phone bill or doctor’s bill.
  • Picture IDs and Social Security cards.
  • Proof of age and/or disability – birth certification for one child 0-5 years OR verification of receipt of Social Security Disability benefits, ONLY IF NO ONE IN THE HOME IS OVER 60 YEARS OLD.
  • Proof of income – for all household members, bring all that apply: Pay stubs for all jobs since January; Self Employment income and expenses, award letters from Social Security, welfare, unemployment SSI, pension/retirement statement, etc.
  • Proof of Citizenship Status – U.S. passports, Permanent Resident Alien Card and/or birth certificates.