MEO wins 5-year contract for Maui Bus ADA paratransit service

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July 21, 2023

Maui Economic Opportunity continues to operate the Maui Bus Americans With Disabilities Act paratransit service after securing a $4.1 million five-year contract with the County of Maui.

The paratransit system transports persons with disabilities, who are unable to use the regular Maui Bus service, with curb-to-curb pickups and drop-offs on an advance reservation system.

Because paratransit operations are linked to the Maui Bus, service generally is available along a 3/4ths of a mile corridor on each side and ends of a Maui Bus route. Paratransit buses run every day of the year, including holidays, from 5:30 a.m. to 10 p.m., depending on location.

MEO became the Maui Bus paratransit operator in 2018 and prevailed in a competitive bidding process that included four other request for proposals for the contract that began July 1 and runs through June 30, 2028.

More than 825 riders took multiple trips on MEO paratransit buses in fiscal year 2022-23.

Like the Maui Bus, regular fares are $2 per ride. Paratransit booklets of 12 tickets ($1.67 each) are available for $20.

The Maui County Department of Transportation qualifies applicants for paratransit service. Applications can be downloaded from the website.  County Department of Transportation ADA Applicant Qualification Form here

Completed forms can be mailed to: County of Maui Department of Transportation ADA Paratransit Service, 110 Ala‘ihi St., Suite #210, Kahului 96732.

For more information call (808) 270-7511 or email [email protected].

Paratransit operations are one part of MEO Transportation. The agency also operates the county-funded Human Service system, which transports low income and rural residents, kupuna, youth and persons with disabilities on Maui, Moloka‘i and Lana‘i without charge to doctor’s appointments, dialysis, youth centers after school, employment and other destinations.

MEO continues to seek drivers for both paratransit and Human Services operations and offers commercial driver’s license training with pay. For more information, call (808) 243-4310 or email [email protected].

For information about MEO Transportation services, call (808) 877-7651.

New paratransit buses were blessed on Aug. 4, 2021, at the Maui Economic Opportunity Transportation base yard in Puunene. Maui County awarded MEO another five-year contract to run the Americans With Disabilities Act service for the Maui Bus system.

Maui Economic Opportunity photo

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